Community Lead

Responsibilities

Community Building & Management

●        Develop and execute community engagement strategies across social platforms and in-game channels.

●        Organize and host online community events, contests, and initiatives to boost players retention and brand loyalty.

●        Respond promptly and professionally to user inquiries, feedback, and concerns, maintaining a positive community atmosphere.

●        Monitor player sentiment, gather insights, and report key community metrics to cross-functional teams.

●        Collaborate closely with product, marketing, and support teams to align community initiatives with overall company goals.

Content Creation

●        Develop and curate engaging content for community platforms, including news updates, announcements, tutorials, and other relevant information.

●        Collaborate with content creators and streamers to promote products and build hype within the community.

Community Team Management

●        Recruit, mentor, and manage a team of community mods/supporters and volunteers to ensure consistent engagement, support, and player satisfaction.

●        Set clear team objectives, KPIs, and performance standards, while providing ongoing training and professional development opportunities.

Other tasks may arise throughout the project.

Qualifications

•             2+ years of experience building and managing vibrant communities in the web3 gaming space, exceeding growth targets and fostering positive user experiences.

•             Proven ability to create engaging content (community contest, giveaways, events, guides) for multiple platforms, tailoring it to different audiences.

•             Experience collaborating with content creators and influencers to promote online communities.

•             Strong leadership and communication skills to manage and motivate a community team, fostering collaboration and ownership.

•             Passion for blockchain gaming and deep understanding of play-to-earn models, particularly NFT-based games (if applicable).

•             Excellent written and verbal communication skills in English.

•             Proficiency in community management tools (Discord, Telegram, social media management platforms).

Ability to work independently and as part of a team, prioritize tasks, and meet deadlines.

 

Employee benefits:

• Tet, holiday bonus. Annual salary review.
• Health checkup, Gym/Yoga package.
• Annual Company trip 
• Opportunity to work on a big project with the leading technology and gaming audience, which will provide great challenges for skills development.
• Chance to make a significant impact on the company's growth.
• The modern workplace, free coffee, drinks, snacks

Company Information

Wolffun is a Vietnamese game studio, located in Ho Chi Minh city. Before Thetan Arena, Wolffun has made “Tank Raid Online” and “Heroes Strike Online” which have reached the 12-million and 8-million milestone, respectively. The product was prized with Editors’ Choice while Wolffun was rewarded with the “Top 10 Google Game Launcher” and honored by Google at Busan G-star 2018. Thetan Arena has been officially released on the 27th of November 2021 and reached 5 million players in just more than a week after, which is a phenomenal milestone in the NFT gaming industry.

Contact

HR TEAM

Email: [email protected] cc [email protected]

Phone: 0375 489 679

Address: Vina Giay Building, 180-180 Ly Chinh Thang Str., Ward 9, Dist. 3, HCM